Every employee at Zellens holds themselves to highest standard of work. We value the opinion of every customer and truly appreciate their feedback.
Erin M. - Aug. 2015
Dear staff at Zellens,
I find it necessary to write this email to share with you the experience I had with Zellens as a whole.
First off, thank you to the staff who went the extra mile to detail my interior. That extra service is greatly appreciated.
It is such a rarity in today's society to find customer service that exceeds ones expectations.
Mostly I would like to share my experience with your driver, Wes. He turned a stressful event, being in a car accident, into an experience where I am reminded that there are happy, kind, remarkable people.
Thank you again for the phenomenal service.
Lauren C - Jan. 2015
I found the experience I had with Zellens to be excellent customer service! The staff is very friendly and smoothed over the anxiety of repairing my car after being in an accident.
Lina R. - July 2014
Wes, Allie, all awesome! Thanks so very much for your wonderful work on my car. Wes and Allie both have exceptional customer service!
Eldon B. - April 2017
I just picked my car up after a relatively minor rear ender. The excellent repair work is a given at Zellens, my comment here is the over the top interior and exterior detailing that was done. As an example - the rear shelf of the car where the Cyclops brake light is, had a dead bug trapped that I couldn't get out - someone took the time and effort to remove it - now that is above and beyond. Who ever did the work needs to be congratulated, he/she obviously takes pride in their work and is a credit to the shop. Almost worth having a minor accident!
* please note, customers who submitted their survey cards back to us, the draw for the TV will be held December 2015. Customer will be notified when their name is drawn and the winner will be posted here!
In 2013, we proudly accepted RBC Insurance's award for "Highest customer satisfaction with the auto insurance claims experience" through J.D Power and associates.